Terms and Conditions

Welcome to the shosy.com website (“the Website”). These Terms and Conditions (“Terms”) apply to Ramz alRadda Trading Company, its subsidiaries, and all affiliated websites under its control that reference these Terms.

 

By accessing this Website, you confirm your understanding and agreement to these Terms. If you do not agree to these Terms, you may not use the Website. The Website reserves the right to amend, modify, add, or remove portions of these Terms at any time. Such changes take effect immediately upon being posted on the Website without prior notice. You are encouraged to review these Terms regularly to stay informed of updates. Your continued use of the Website after any changes signifies your acceptance of the modified Terms. 

The Privacy Policy and Return and Exchange Policy are integral parts of these Terms. By agreeing to these Terms, you also agree to the policies published on the Website.

 

Use of the Website  

 

You must be at least 18 years old to access the Website. If you are under 18, your access must be supervised by a parent or legal guardian. 

 

We grant you a non-transferable, revocable license to use the Website under these Terms solely for personal shopping purposes. Any commercial use or use on behalf of a third party is prohibited unless explicitly permitted by us in advance. Any violation of this clause results in the immediate revocation of the license without prior notice. 

 

The content provided on the Website is for informational purposes only. Product representations are provided by the seller, not by us. Submissions, reviews, or opinions on the Website belong to their respective publishers and may not reflect our views. 

 

Misuse of the Shosy brand name, the Website, or its content (including images, videos, and products) is strictly prohibited. Ramz alRadda Trading Company reserves the right to pursue legal action against violators. 

 

Certain features or services on the Website may require registration or subscription. If you choose to register, you agree to provide accurate and up-to-date information and update it as needed. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities conducted under your account. Notify us immediately of any unauthorized use of your account. The Website is not liable for losses or damages arising from non-compliance with this section. 

 

During registration, you consent to receive promotional emails, which you may unsubscribe from by following the instructions in any promotional email. 

 

User Submissions  

 

Any material you submit to the Website (e.g., questions, reviews, comments, or suggestions) becomes our exclusive property and cannot be returned to you. By submitting content, you grant us the right to use the name you provide with the submission. You are prohibited from using false email addresses, impersonating others, or providing misleading information. We reserve the right to remove inappropriate submissions.

 

Order Acceptance and Pricing 

 

We reserve the right to refuse or cancel any order at any time for any reason. Additional verification or information, such as your phone number or address, may be required before accepting an order. 

While we strive to provide accurate pricing information, errors may occur. In such cases, we reserve the right to cancel or refuse any order, even if confirmed. If your credit card has been charged, we will notify you and issue a refund if applicable.

 

Bulk purchases for resale are strictly prohibited. If such use is detected, we reserve the right to cancel the purchase and take legal action. If goods purchased in bulk are resold on other platforms or physical stores, legal action will be pursued. 

Trademarks and Intellectual Property 

All intellectual property rights on the Website, including designs, text, graphics, software, images, videos, music, and source code, are owned by us. Unauthorized use will result in legal action.

 

Governing Law and Jurisdiction 

These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes will be resolved by the competent courts in Riyadh.

 

Cancellation 

 

We reserve the right to terminate your access to or use of the Website at any time. This includes immediately deactivating all passwords and account credentials issued to you and denying your access to the Website, in whole or in part, if you violate any of these Terms or at our sole discretion. 

 

Termination does not affect the rights and obligations of the parties involved, including but not limited to payment obligations, that arose before the termination date or any legal recourse against you. 

 

Furthermore, you agree that the Website shall not be held liable to you or any other party for any suspension or termination of access. 

 

If you are dissatisfied with the Website, its Terms, rules, policies, or any practices adopted by Ramz alRadda Trading Company in operating the Website, your sole and exclusive remedy is to cease using the Website.

 

Complaint Procedure  

 

You may submit complaints through our live chat feature, via email at info@shosy.com, or by calling 0551118338. Complaints will be acknowledged within 48 hours and resolved within 3 business days.